Thursday · 18:15 Specimen
Conditioning
Studio 2 · Alex Morgan · capacity 24
- Booked
- 16
- Late add
- 3
- Walk-up
- 4
- No-show
- 2
- Actually here
- 21
Booked and attended stay separate
For group fitness studios
The class filled up. The register did not.
Phystral is the record for a group fitness studio. Memberships, the timetable, attendance and collections stay attached to the same people. Payouts land in your Stripe or GoCardless account. The member app is published in your name.
The week
What a Thursday actually needs.
The room
Set a capacity. A full class offers a waitlist, and the member is told if a place opens. Places left and the cancellation rule are on the public timetable, before anyone logs in.
The register
Booked, late add, walk-up, no-show and cancelled are separate counts on the same session. Check-in is the phone in the instructor’s hand. A walk-up joins that list, rather than a note made afterwards.
The membership
A product names which classes and sites it covers, the cap, the term and who pays. A price change creates a new version. Last month stays as it was.
The same subscription
A studio and a multi-site club are one product.
- Every site included. Reports still split by location.
- Your Stripe or GoCardless. No cut of member takings.
- iPhone and Android in the club’s name, included.
- Month to month. United Kingdom first.
Questions
Before a walkthrough.
Can a member join a class that is already full?
They join the waitlist. If a place opens, they are told, and the offer shows when it expires. Submitting once does not take two places.
Can one membership cover some classes and not others?
Yes. The product lists the activities and sites it covers, and whether access is unlimited or capped by visits. The member sees the credit a booking will use before they confirm.
What happens with a no-show?
No-show and late cancel are recorded on the session. Charging for them is off until the club turns it on.
Is the member app a separate bill?
No. iPhone and Android, in the club’s name, are part of the subscription. They are listed under the club’s own publisher accounts. Store approval still belongs to Apple and Google.
Also
The same record, for a different week.
Founding clubs
Bring the class where the headcount and the register disagree.
Phystral is opening with a small number of UK clubs. If the timetable, the bank and the headcount disagree, start a conversation.
Request a walkthrough